Sunday, June 05, 2005
Gear up for travel "hot spots"!
These days, more hotels are offering high-speed wireless Internet access. Unfortunately, finding such a hotel hasn't gotten any easier. None of the advanced search functions at the major online travel sites I visited recently - CheapTickets.com, Expedia, Hotels.com, Lodging.com, OnlineHotels.com, Orbitz, Priceline, RoomSearch.com, and Travelocity - allow you to search for hotel properties offering high-speed Internet access.
So how do you find hotels with hotspots? This week I give you an update on which chains are offering Wi-Fi Internet access. Plus, I've got some tips on making sure you get connected with minimal hassle and expense, and a review of one hotspot hotel in Atlanta
High-Speed Wireless Hotels
Microtel Inns & Suites, which has received the highest customer satisfaction ranking among economy/budget chains from J.D. Powers & Associates, recently introduced free Wi-Fi at its 265 U.S. hotels. Microtel properties are often located in suburban areas.
Homestead Studio Suites, which provides in-room kitchens, offers free Wi-Fi access in its moderately priced accommodations, according to the company.
The Kimpton Hotel chain, a collection of upscale/boutique properties primarily in the West, now offers complimentary Wi-Fi in guest rooms and public areas.
Omni Hotels was the first luxury brand to offer free wireless Internet access in guest rooms and public areas (according to the company).
About 400 Marriott properties, which include Courtyard by Marriott, Residence Inn, and SpringHill Suites, now provide wireless Internet access. Wireless service is sometimes available in guest rooms or in public areas only; check before you book. While Marriott-brand hotels usually charge about $10 a day for Internet access, some of its lower-priced brands (such as Courtyard) offer free wireless service.
Best Western has rolled out wireless Internet access to about 15 percent of its 2300 properties in the U.S., Canada, and the Caribbean, the company says. Wired access is available in all Best Western guest rooms, and Internet access is free for guests.
High-Speed Hotel Tips Do Your Research Online
As I mentioned earlier, don't expect the online travel sites to help you find a wireless (or wired) hotel room. Some other options include HotelChatter, which compiled "best" and "worst" lists of Wi-Fi hotels; the Wi-Fi-FreeSpot Directory; T-Mobile; and Wayport. Never Assume. Just because a hotel property advertises wireless access doesn't mean it will be available in your room. Wi-Fi is still sometimes confined to lobbies and meeting areas, while guest rooms have ethernet connections. Before booking, call the hotel to make sure Wi-Fi access is available in all guest rooms. Have a Backup Plan. Though it's never happened to me, I've heard of travelers who had been assured Wi-Fi access was in their hotel room, only to discover that the signal was too weak to use. (My editor says this has happened to him. When they moved him to a room on a different floor, the signal was fine.) When you reserve a room, ask if there is a wired high-speed connection in your room, too--or at least wireless access in the lobby--as a backup. It wouldn't hurt to ask if there's a wireless Internet café nearby, too. Pack an Ethernet Cable, Just in Case. If you don't have a strong Wi-Fi signal in your room but do have an ethernet connection, great. Many hotels offering high-speed wired access supply a cable in each room. But to hedge your bets, pack an ethernet cable--the cable could have walked off with the previous guest. Make Sure You Log Out. If you use a fee-based wireless service, be sure to properly sign off when you're done. I know of at least traveler who neglected to do so and was later hit with a big bill.
Adapted from:
Hotels With hotspots
How to locate the right room at the right hotel.
By James A. Martin
PC World, 04/14/05 ¶ 8:22 AM
So how do you find hotels with hotspots? This week I give you an update on which chains are offering Wi-Fi Internet access. Plus, I've got some tips on making sure you get connected with minimal hassle and expense, and a review of one hotspot hotel in Atlanta
High-Speed Wireless Hotels
Microtel Inns & Suites, which has received the highest customer satisfaction ranking among economy/budget chains from J.D. Powers & Associates, recently introduced free Wi-Fi at its 265 U.S. hotels. Microtel properties are often located in suburban areas.
Homestead Studio Suites, which provides in-room kitchens, offers free Wi-Fi access in its moderately priced accommodations, according to the company.
The Kimpton Hotel chain, a collection of upscale/boutique properties primarily in the West, now offers complimentary Wi-Fi in guest rooms and public areas.
Omni Hotels was the first luxury brand to offer free wireless Internet access in guest rooms and public areas (according to the company).
About 400 Marriott properties, which include Courtyard by Marriott, Residence Inn, and SpringHill Suites, now provide wireless Internet access. Wireless service is sometimes available in guest rooms or in public areas only; check before you book. While Marriott-brand hotels usually charge about $10 a day for Internet access, some of its lower-priced brands (such as Courtyard) offer free wireless service.
Best Western has rolled out wireless Internet access to about 15 percent of its 2300 properties in the U.S., Canada, and the Caribbean, the company says. Wired access is available in all Best Western guest rooms, and Internet access is free for guests.
High-Speed Hotel Tips Do Your Research Online
As I mentioned earlier, don't expect the online travel sites to help you find a wireless (or wired) hotel room. Some other options include HotelChatter, which compiled "best" and "worst" lists of Wi-Fi hotels; the Wi-Fi-FreeSpot Directory; T-Mobile; and Wayport. Never Assume. Just because a hotel property advertises wireless access doesn't mean it will be available in your room. Wi-Fi is still sometimes confined to lobbies and meeting areas, while guest rooms have ethernet connections. Before booking, call the hotel to make sure Wi-Fi access is available in all guest rooms. Have a Backup Plan. Though it's never happened to me, I've heard of travelers who had been assured Wi-Fi access was in their hotel room, only to discover that the signal was too weak to use. (My editor says this has happened to him. When they moved him to a room on a different floor, the signal was fine.) When you reserve a room, ask if there is a wired high-speed connection in your room, too--or at least wireless access in the lobby--as a backup. It wouldn't hurt to ask if there's a wireless Internet café nearby, too. Pack an Ethernet Cable, Just in Case. If you don't have a strong Wi-Fi signal in your room but do have an ethernet connection, great. Many hotels offering high-speed wired access supply a cable in each room. But to hedge your bets, pack an ethernet cable--the cable could have walked off with the previous guest. Make Sure You Log Out. If you use a fee-based wireless service, be sure to properly sign off when you're done. I know of at least traveler who neglected to do so and was later hit with a big bill.
Adapted from:
Hotels With hotspots
How to locate the right room at the right hotel.
By James A. Martin
PC World, 04/14/05 ¶ 8:22 AM
Comments:
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Great topic, Nadine! I'd like to share my experience.
Last year I signed up for T-Mobile because I was planning multiple trips across the country and T-Mobile had been recommended to me as the best wireless service out there.
What I first found was that all but one of the airports I went to did not have available wireless unless I was a flight club member. So, those lay-overs were not as productive as I had anticipated.
Then I found that, even at places that featured T-Mobile service (Starbucks and Kinkos), my service was never dependable and consistent.
Now, when I travel, I'll find out what type of internet service the hotel has once I get there. If it's too costly (they all have have had hook-ups for service), I'll find the closest Kinko's and go hook up my DSL line to get work done.
Margie
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Last year I signed up for T-Mobile because I was planning multiple trips across the country and T-Mobile had been recommended to me as the best wireless service out there.
What I first found was that all but one of the airports I went to did not have available wireless unless I was a flight club member. So, those lay-overs were not as productive as I had anticipated.
Then I found that, even at places that featured T-Mobile service (Starbucks and Kinkos), my service was never dependable and consistent.
Now, when I travel, I'll find out what type of internet service the hotel has once I get there. If it's too costly (they all have have had hook-ups for service), I'll find the closest Kinko's and go hook up my DSL line to get work done.
Margie
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